MetLife Auto & Home® Agents:
As the situation regarding coronavirus (C0VID-19) continues to evolve, we are encouraging you to provide reasonable billing accommodations to impacted customers and allow for premium deferrals up to 30 calendar days from the original premium due date.
This communication does not cease cancellation activity and the 30 day bill hold would not be applied automatically.
The customer must request the bill hold and the premium does remain due after the holds are released.
We will continue to monitor all individual state compliance items and invoke actions necessary to any new directives we receive.
This consideration remains in effect for personal and commercial lines (including products supported on the Agent Resource SiteSM and Met360SM) until the threat level of COVID-19 is reduced/ended or unless you are notified otherwise.
For more information, please consult this article on the Producer News site. Thank you.